The NHS Friends and Family Test
Your feedback is very important to us. It will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
We would like you to think about your recent experience of our service and answer one simple question. Your answer will be used by the doctors and Practice Manager to further improve the service at the Practice.
Here is our last quarterly results for January, February and March
|Extremely Likely and Likely||33|
|Neither Likely or Unlikely||2|
|Extremely Unlikely or Don’t Know||1|
Here are a few comments that patient’s have written about us:
Extremely Likely: “All the staff at Haresfield are lovely and friendly. Especially the receptionists.”
Extremely Likely: “I’ve always been able to get an appointment when needed. Staff are friendly and informative.”
Likely: “Have used this Practice for years and never had a problem.”
Likely: “Brilliant care as always.”
Neither Likely or Unlikely: “Neutral opinion.”
Extremely Unlikely or Don’t Know: No Votes.